Complete, fully automated Patient-Relationship Management created expressly for healthcare organizations of all sizes—from solo practitioners and small practices to large multispecialty groups with numerous locations, Managed Service Organizations, and Community Health.
RavePoint automates the perpetual processes of keeping your schedule full, your patients notified, and your practice running smoothly. RavePoint service includes online patient scheduling, waitlist management with last-minute cancellation fulfillment, patient-experience surveys, public-review generation, auto-delivery of routine reminders, plus a suite of tools for marketing your practice and educating your patients. RavePoint works around the clock, around the calendar to keep your patients healthy, your staff happy, and your practice thriving.
RavePoint's rules-based engine uses your own unique protocols and preferences to connect with patients at the ideal times throughout their continuum of care. Our single point-of-administration dashboard keeps management clear and simple. Flexible settings synchronize with your established processes to solve your operational challenges without compromising the needs of your patients, your providers, your staff, your practice, or your other locations.
RavePoint resides on Microsoft Azure, the same cloud-based platform used by 90% of Fortune 500 companies. You won’t need to purchase servers, maintain IT infrastructure, or support desktop software. You needn’t worry about scalability, bandwidth capacity, application uptime, data security, data backup, or disaster recovery. We handle it all for you, right down to making sure you can connect with your patients according to their personal preferences, whether by phone call, text, email, social media, or the Web.
RavePoint helps your healthcare organization measure and improve the entire patient-engagement spectrum. Data compiled from many touchpoints across the patient’s continuum of care is converted into user-friendly reports and presentation-ready charts. Our key performance indicator monitoring, month-over-month trending analysis with supporting drill-down data, and benchmarking metrics enable you to make data-driven decisions confidently.
RavePoint provides guaranteed response times for both critical issues and minor concerns. From your initial consultation and implementation to ongoing feature optimization, you will benefit from the expertise of your own dedicated RavePoint Success Coach. Your coach continuously monitors your patient-engagement results and compares them to industry-wide benchmarks. Every month, your coach proactively reports what is working well and helps you fix what is not.
Whether you’re currently using another patient-engagement service or relying exclusively upon your own staff to communicate with patients, when you sign up with RavePoint, there is a 97% chance that you will become a customer for 54 months or more after completing your 30-day no-risk evaluation.